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Attitudes
When you're pulled over by the cops, this can determine whether you get a polite warning -- or wind up in cuffs down at the station.
In virtually any interaction with another person it can vastly increase -- or decrease -- your chances of getting what you want. Or not getting what you don't, such as the handcuffs.
You can fake it, of course. Nothing new or exciting about that, happens all the time. But it's a lot simpler, more effective, and more fun if it comes from a genuine desire to have the interaction work for both parties.
Definitely worth striving for in yourself and watching for in others: a decent attitude.
Costco Gets It
It doesn’t seem to be that complicated: people, whether they are customers, employees, stockholders, or random strangers, appreciate fair treatment and resist poor treatment. read more »
It's Simple
Nobody comes home from work delighted about the upcoming layoffs that will double their workload (or cost them their job).
Nobody raves about getting overcharged for shoddy work.
No employer hands out bonuses when an employee clobbers the company’s stock by posting something idiotic on YouTube. read more »
Health: Some is Good, More is Better
If "I think I have the flu, guess I'll go to the doctor" and "I've been depressed a lot lately, I'll go see a counselor" were generally seen in the same way, those trying to help with depression and similar problems might achieve more career satisfaction. It can be tricky helping someone who is ambivalent about needing the help in the first place. read more »
10 Ways to Get People to Want to Deal With You
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Keep your personal problems personal
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Be Reliable
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Communicate read more »
Why don’t more of us enjoy our work and careers?
We know the obvious reasons – traffic, demanding bosses, not enough time, not enough money.
There may be something even more important and much more fundamental, however. read more »
Your Needs vs. Somebody Else’s
You can also have some fun with this. When you’re out and about, maybe at a coffee shop or getting your car fixed or at the dentist, anywhere where you’re the customer and someone else is doing some kind of work for you, think of this question. Try to guess how the waiter or mechanic or dentist or whoever it is would answer it. read more »
